1.1. These Terms of Use (hereinafter – “Terms”) govern the use of the website komp.ge (hereinafter – “Website”), including the online store komp.ge/shop (hereinafter – “Store”), operating on the territory of Georgia. The Website is provided by KOMP.GE (hereinafter – “We”, “Administration”, or “Operator”).
1.2. By using the Website, the User (hereinafter – “You”) confirms that they have read and fully accept these Terms, the Privacy Policy (available at https://komp.ge/privacy-policy/), and the applicable legislation of Georgia. If You do not agree with the Terms, please refrain from using the Website.
1.3. We reserve the right to modify these Terms at any time. The updated version will be published on the Website with the date of the latest revision indicated. Continued use of the Website after changes constitutes acceptance of the new version of the Terms.
1.4. Age restriction: Use of the Website is permitted only to persons over 18 years of age or those with full legal capacity under the laws of Georgia.
2.1. Registration of an account is required to make purchases in the Store. During registration, You must provide accurate information: first name, last name, email address, phone number, and other data requested in the registration form.
2.2. You are responsible for maintaining the confidentiality and security of Your login and password. Any actions performed under Your account are deemed to be performed by You. In case of suspected unauthorized access, notify us immediately.
2.3. We reserve the right to temporarily or permanently block an account in the event of violation of these Terms, suspected fraud, or as required by law.
3.1. You agree to use the Website solely for lawful purposes and without violating the rights of third parties or Georgian legislation. The following is prohibited:
3.2. All content on the Website (texts, images, logos) is the property of KOMP.GE or its partners and is protected by copyright. Permitted use is limited to personal, non-commercial purposes only.
3.3. We do not guarantee uninterrupted operation of the Website and are not liable for technical failures, data loss, or any damage caused by the use of the Website, except as required by law.
4.1. The product catalog on the Website is for informational purposes only. Prices are displayed in Georgian Lari (GEL) and are valid at the time the order is placed. We reserve the right to change prices without prior notice.
4.2. Placing an order: Select the product, add it to the cart, provide the delivery address, and complete payment. The order is considered accepted upon successful payment confirmation.
4.3. Product availability: We strive to keep information up-to-date but do not guarantee the availability of all items. If a product is out of stock, we will notify You and offer an alternative or a full refund.
5.1. Payments are processed online through integrated payment systems (bank cards, e-wallets, etc.). We do not store full payment details; they are transmitted only to authorized payment providers in accordance with the Privacy Policy.
5.2. All transactions comply with PCI DSS security standards. You are responsible for providing accurate payment information.
5.3. If a payment is declined, the order will be canceled. Any fees charged by payment systems (if applicable) are non-refundable.
5.4. For delivery and repair services (if available), payment may be made in cash upon receipt or online. Details are provided on the order page.
6.1. Delivery is carried out by partner logistics companies within the territory of Georgia. Delivery time and cost are calculated automatically based on the delivery address.
6.2. Upon receipt, inspect the product for damage. Signing for receipt confirms that there are no visible defects. In case of damage, document it with the courier and notify us within 24 hours.
6.3. The risk of accidental loss or damage to the product passes to You at the moment of handover to the courier or upon receipt.
7.1. We are liable for product quality in accordance with the Law of Georgia “On Protection of Consumer Rights”. You are responsible for the accuracy of the information provided.
7.2. We do not guarantee that products will meet subjective expectations unless explicitly stated in the product description. We recommend verifying specifications before purchase.
7.3. In the event of force majeure circumstances (natural disasters, war, etc.), we are released from liability for delays or failure to fulfill obligations.
8.1. All rights to the Website content belong to KOMP.GE. Any unauthorized use entails liability under applicable law.
9.1. Disputes shall be resolved through negotiation. If no agreement is reached, disputes shall be settled in the court at the location of the Administration in accordance with the legislation of Georgia.
10.1. These Terms constitute the entire agreement between the parties and supersede all prior agreements.
10.2. If any provision of these Terms is found to be invalid, the remaining provisions remain in full force and effect.
For questions regarding the Terms or payment, please contact us:
Last updated: November 21, 2025